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- Check your order carefully. Please notify Simplexity Health of any possible error by calling +44 - 01342 820640.
- Simplexity Health offers a 90-day money-back guarantee on products. Support materials are not refundable or exchangeable, and any such items received by Simplexity Health will not be returned to sender.
- In order to receive a refund, unused products or empty bottles must be returned to Simplexity Health within 90 days of the order date. Any product received by Simplexity Health after the 90-day return period will not be returned to sender.
- No credits will be issued by phone. Products must be returned to Simplexity Health for a refund.
- Credits for returns cannot be issued until at least one month following the month of the purchase.
- Credits are issued to the account the order was placed under, using the same payment method.
- Unauthorized refusal of packages may result in the termination of the account.
- Shipping charges are not refundable.
- Support material, including the Independent Business Associate Kit, is not refundable or exchangeable.
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